Sustaining Successful Outcomes: From Audits to Action Plans to Performance Improvement This webinar will guide leaders on how to incorporate audit results and individualized action plans into the QAPI process in order to educate and promote sustained compliance. Leaders will learn 3 strategies to target performance improvement efforts and operationalize action steps into successful outcomes. Presenters: Susan LaGrange, RN, BSN, NHA, CDONA™, FACDONA, CIMT, IP-BC™ Director of Education Pathway Health Lisa Thomson, BA, LNHA, HSE, CIMT Chief Strategy and Marketing
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