The DPH has provided Mass Senior Care with the following contact information for the Department of Facility Licensure and Certification:
| Director | 
 Stephen Davis  | 
 857-972-2634  | 
|
| Deputy Director | 
 Michelle Butler  | 
 857-295-1579  | 
|
| Complaint Unit Manager | 
 Laura Mueller  | 
 617-356-9881  | 
|
| Certification Unit Manager | 
 Katie Dinges  | 
 617-447-0786  | 
|
| North Region Manager | 
 Catherine Congo  | 
 857-283-9588  | 
|
| South Region Manager | 
 Melissa Loberti  | 
 781-468-6255  | 
|
| West Region Manager | 
 Vivian Nurse  | 
 781-915-7963  | 
|
| Life Safety Code Supervisor | 
 Michael Wixted  | 
 617-874-7785  |